Apply Now – Distributor Relationship Manager

Apply Now – Distributor Relationship Manager

  • Full Time
  • Lagos, Nigeria
  • This position has been filled

Website ChargeBot Innovation Limited

Distributor Relationship Manager

Distributor Relationship Manager – Role Summary

The Distributor Relationship Manager is the dedicated owner of SOLAPS’s distributor network health across Nigeria. Reporting to the Sales Manager, this role is responsible for recruiting new distributors, activating dormant accounts, delivering product training, and ensuring every active distributor is selling, reordering, and growing month on month. SOLAPS’s route-to-market depends on a strong, loyal, and well-supported distributor network — and this role makes that happen on the ground.

Key Responsibilities:

  • Distributor Recruitment: Identify, qualify, and onboard new distributor partners across target states, particularly in underserved regions outside Lagos and Abuja.
  • Account Management: Maintain regular contact with all active distributors; conduct monthly field visits to top accounts and quarterly reviews with all partners.
  • Performance Monitoring: Track sell-through rates, reorder frequency, and revenue per distributor; flag underperforming accounts and implement recovery plans.
  • Product Training: Train all distributors and their sales staff on SOLAPS products, the mobile app, and value proposition — ensuring confident, accurate field representation.
  • Channel Conflict Resolution: Proactively manage territory boundaries and pricing discipline to prevent distributor channel conflict.
  • Reporting: Deliver a comprehensive monthly distributor performance report to the Sales Manager, with root cause analysis and recommended actions.
  • Escalations: Surface supply, logistics, or product quality issues raised by distributors to the relevant internal teams promptly.

KPIs:

  1. Network Growth:
    • Recruit a minimum of 5 new qualified distributors per quarter.
    • Achieve 40+ active distributors across Nigeria within 9 months.
  2. Account Health:
    • Maintain an active reorder rate of 85%+ across the distributor network monthly.
    • Reduce dormant accounts (no order in 60+ days) to below 10% of total network.
  3. Sell-Through Performance:
    • Drive average distributor sell-through rate to 75%+ monthly.
    • Identify and recover at least 2 underperforming distributor accounts per quarter.
  4. Training:
    • 100% of new distributors complete onboarding training within 30 days of signing.
    • All distributors trained on new product launches within 2 weeks of rollout.
  5. Reporting:
    • Monthly distributor performance report delivered by the 5th of each month.
    • All field visit notes logged within 24 hours of each visit.

Expected Results/Outcomes:

  • Healthy Network: A growing, active, and loyal distributor base that consistently reorders and sells SOLAPS products with minimal churn.
  • National Reach: SOLAPS product availability in all major Nigerian commercial centres within 12 months.
  • Distributor Loyalty: Partners who see SOLAPS as their preferred solar product supplier and actively advocate for the brand in their markets.
  • Data-Driven Management: A clear, accurate distributor performance database that enables proactive account management and strategic territory decisions.
  • Smooth Launches: New SOLAPS products rolled out seamlessly to the distributor network with zero delays in training or activation.

Compensation:

  • Base Salary: $20,000 – $32,000 per year (based on experience).
  • Performance Bonus: Up to 15% of base salary, tied to network growth and sell-through KPIs.
  • Other Benefits: Health insurance, data/airtime allowance, field travel allowance, and professional development opportunities.

Click Here To Apply: https://forms.gle/mN5MwtwHkrjAnL117
Find Out More About Us: https://solaps.com/about/
Other Open Positions: https://solaps.com/careers/